> For the complete documentation index, see [llms.txt](https://docs.multiset.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.multiset.ai/fundamentals/support.md).

# Support

Raise a support ticket, join the Discord community, or reach the team by email.

## Raise a support ticket

<https://multiset-ai.atlassian.net/servicedesk/customer/portals>

Use the support portal for anything you need tracked: a map that failed to process, a localization result you cannot explain, an account or billing question, or a bug in an SDK. Include your **map code** or **object code**, the SDK and version you are on, and the approximate time of the request, so the team can find it in the logs.

{% hint style="info" %}
Tickets are the best route for account-specific problems, since the portal keeps the history in one place and you can attach scans, query images, and logs.
{% endhint %}

## Join our discord community

<https://discord.com/invite/pftwqThTxb>

## Contact us by email:

#### <support@multiset.ai>


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.multiset.ai/fundamentals/support.md?ask=<question>&goal=<endgoal>
```

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